Absolutely DO NOT stay here. I had to stay here for a conference for work and it was terrible. Sure the location is convenient but unless you want personal items stolen from your car with their valet service I suggest finding another hotel. After one week the hotel manager finally emailed me apologizing about the theft from valet and if I was ever back in area to let him know and he would try to "take care of me in someway". I filed a claim through the insurance company which has turned out to be a bigger circus than the hotel itself. By far the worst hotel experience I have ever had.
Their corp office is very quick to respond and very friendly but their staff at this location often don't answer the phone and their housekeeping claims they didn't see my promise ring on the night stand where I left it. Make sure you take ALL your belongings. Triple check because you will NOT get it back.
Hotel was clean and friendly. I felt accommodated and enjoyed my stay. The breakfast that was included with my stay did not begin in time for me to enjoy it the first morning. The second mornings I had a later start but even at 8am the buffet had been out for too long and I should have paid for a suitable breakfast rather than choke down separated eggs and gross sausage. Make sure you bring extra money for parking as the hotel does not offer free parking to the guests. Parking structure next to hotel had $12 overnight parking.
We loved it here! The location is fantastic. Just steps - I mean 3 minute walk - to the dining area where you'll find Cleveland's finest (which is fantastic). There are even two good restaurants literally 20 feet front the front door. The staff is so, so welcoming starting with valet and especially management. They were so genuinely concerned about our family's comfort. You'll wish you lived in Cleveland. The stadiums (minus Browns) are literally across the street.
Not for sure if the cold and rain influenced my displeasure, but the valet took all day when we got there to acknowledge us. The bathtubs need to be regaled along with fixing the plumbing because you can take a shower and bath at dang on time!!! The hotel must be going thtough an overall change over. Front desk gave exceptional service by trying to accommodate my associates and I. The rooms have NO (microwaves, refrigerator, access to vending). One good thing I can say is that restaurants are close and the stadium is directly across the street.
I'm still hoping Yolanda, our housekeeper will come forward with it.
The room was clean, bed comfy, linens white. We will stay here again for sure
Radisson Hotel Cleveland Gateway is a US Lodging based in Cleveland, Ohio. Radisson Hotel Cleveland Gateway is located at 651 Huron Rd E, Cleveland, OH 44115, USA.
Please contact with Radisson Hotel Cleveland Gateway using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Radisson Hotel Cleveland Gateway opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Lodging in Cleveland