The apartments at the 9 are really nice for the area. It's much like a hotel with a great gym and rooftop bar. The rooftop has a great view, good music, and good food/drinks. It's a great place to kick back and unwind with a great atmosphere. I love the fact that you are able to get room service to your apartment. Also, there is a grocery store on site. Very convenient!
At checkout their were added charges and taxes on bill no one could explain. Staff not very helpful. Place is a horrible value for money. Wouldn't recommend. Much nicer places elsewhere.
Very disappointing visit over holiday. Room was worn down looking. Especially carpet and bed linen. Wet, dirty, towels left in shower, assuming from previous guest. Sticky film covered coffee table and tv remote (very gross)
This may have just become my all time favorite Hotel. Let me start by saying that I am extremely particular about hotels and even more the customer service and for the first time in easily 10 years I have absolutely nothing to complain about. Even the Very Small things that may have needed to get addresses were addressed with such an urgency and a dedication to exemplary customer service that none of them are even worth mentioning. The rooms were extremely stylish and modern. Amazing amenities in the room, comfortable bed and turn down service. The room service was SPECTACULAR- even the valet guys were amazing and constinously asked me how they could make my trip any better. Everything was absolutely amazing. If I could give this property 10 stars I would - super excited I get to come back to Cleveland in December and get to stay here again.
The shower and the toilet is separate so that's a good thing. I saw this previously at the Ritz Carlton Dubai. I think my room shower was missing a stand to keep the soap in the shower booth. Amenities were top class. Didn't see a newspaper... In the lobby. Water fountain on every floor was great.
The 9 is a place worth visiting if you are looking for one of the most upscale hotel/night life scenes in Cleveland. The staff was friendly and helpful throughout the enormously large but classy establishment. Highly recommend!
This a hotel with a character. Posh and trendy, with friendly staff. Don't expect a bellhop. The elevators are very high-tech and you get allocated to an elevator so you have to carry your key card everytime. I loved the reserve floor to relax and work.
Metropolitan At The 9 Autograph Collection is a US Lodging based in Cleveland, Ohio. Metropolitan At The 9 Autograph Collection is located at 2017 E 9th St, Cleveland, OH 44115, USA.
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