Dorothy with Private Lodgings manages our home in Cleveland Heights. Because of Dorothy's professionalism, attention to detail and willingness to go above and beyond, we are extremely happy with our experience.
I would highly recommend private lodgings to anyone who is looking for a positive experience from start to finish.
We live out of state and have complete confidence that our home is being properly cared for. Dorothy is not only attentive to the needs of the home owner but is equally attentive to the needs of the tenet. She often works overtime to assure the tenant's comfort and satisfaction.
My husband and I have been tenants in three different properties managed by Private Lodgings/Dorothy and Carl. We have been very pleased with each property and have always elected to stay with their management company when we've moved because of their friendly and efficient service. We've lived in both a house and two apartments under their management and each was clean, freshly painted, and ready to move into when we were told it would be. If a maintenance issue has arisen, both Dorothy and Carl respond quickly and appropriately and help always comes ASAO. Communication is easy; both managers are available by email, text, or phone and I've never waited more than a few hours for a response - often the response is within minutes! And they always let us know with enough lead-time if routine maintenance will be performed (i.e. the exterminator, etc). I have recommended Private Lodgings/Dorothy and Carl to friends and colleagues as well.
She has trusted contractors that she works with and her business partner, Carl, is equally capable and dedicated to assuring the satisfaction of their clients.
I had a really good experience with Private Lodgings. I was in the difficult situation of finding an apartment while being in Europe and without having the opportunity to check the apartments in person. At Private Lodgings I found the help I needed. The apartments they proposed were matching the brochures and pictures I received. Moreover they are really kind. They helped me settle in Cleveland and two years after my arrival we are still friends and going out for dinner some times.
Dorothy and Carl of Private Lodgings invested a great deal of time and energy to fit me with the house that best suited my needs. Any and all repairs were done in a timely manner, and I had no trouble reaching them when their assistance was needed. Very nice and down to earth people, and I would definitely recommend their company to anyone looking to rent in the Greater Cleveland area.
Dorothy Perelman from Private Lodgings has managed the rental of our single family home in University Heights for over 10 years. She has been no less than outstanding in every single way! She, and her business partner Carl, have provided the following services for us: advertising and showing the property, screening and securing tenants, overseeing standard maintenance of the home (e.g., minor repairs, painting, carpet replacement), and overseeing major repairs of the home (e.g., roof repairs due to ice storm damage), among other things. Dorothy has strong relationships with local contractors which results in her being able to secure fair rates from honest companies. Moreover, she seamlessly handles everything from start to end of the process, which has been extremely helpful for us given that we live out of state. She is conscientious and reliable in everything that she does. Moreover, she is a kind and generous person who takes personal pride in providing good service and maintaining our home. She is easy to reach via phone or email and is always willing to help in any way she can. She maintains ongoing contact with our tenants in a proactive way to insure they are satisfied with the property and to address any issues quickly. While she has managed our home, we’ve had two wonderful long-term tenants, and I credit Dorothy’s careful screening process and hands on approach to finding good tenants for the limited turnover. We would highly recommend Dorothy and her company Private Lodgings to anyone who is looking for a property management company in the Cleveland area. She’s absolutely wonderful to work with!
Private Lodgings is a US Lodging based in Cleveland, Ohio. Private Lodgings is located at 1978 Coltman Rd # 4, Cleveland, OH 44106, USA.
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