16
2000 Sycamore St, Cleveland, OH 44113, USA
Cleveland, Ohio 44113
+1 216-861-1445

Paid for salmon."

My family and I have attended the Mother's Day brunch at Windows for the last 8 years. This year was the first time we as a family decided it will be the last. The service was fair, but the quality of the food has really changed. The food tastes like it was from a standard cafeteria. Nothing like it used to be.

4. During this same brothers speech, I heard a "manager" approach the DJ and tell him the bride and groom were "running 10 minutes late" and basically suggest that he "wrap the speech up." In not sure how they thought that could be done but that's extraordinarily rude.

I will never recommend this place to any of my couples after this past experience and I am convinced that this place has turned into a business about quantity over quality. Just don't expect your quantity to be there if you can't treat people with simple kindness and respect.

3. During the speech my brides brother was making to her, he became emotional and began to cry. From the back of the room, we heard a staff member mocking the brother for crying and calling him "gay". This is discriminatory and should never be tolerated in any workplace.

6. There was some sort of game on the T.V. In the kitchen and while the bride and groom were on the dance floor, the kitchen doors were open and the kitchen staff was cheering so loud and jumping up and down that you could hear them from across the room. Totally unprofessional.

Absolutely terrible staff and service. I have been in the wedding photography business for 4 years and I have never left a bad review for a vendor before. Typically, vendors do their best to work together for the benefit of the bride and groom. This place does not care about pleasing the couples who invest thousands of dollars to have a wedding here or the vendors that they should be working together with. On many occasions shooting here, I have witnessed totally unprofessional behavior from their employees. The most recent wedding I shot, numerous incidents occurred that were concerning to me as a professional myself.

Fantastic rooms with trendy brick backdrops. The atmosphere and decor are absolutely unbelievable. Staff is great, food is excellent. All in all, a great venue for hosting any type of event.

Cool location downtown on the west bank of the flats. The aquarium is on the lower level. Great spot to have a weddings and for new years eve.

His reply: "well, are you going to eat it?"

My reply: "but the bride and groom

5. When I asked a server about where the salad my second shooter and I did not receive was, her reply was "I don't know." When I asked her if she could find out she said, "I don't know" and then walked away.

1. The bride and groom reserved the city view room and were told they would have access to the aquarium for photos. When the time came to head down to the aquarium, we found out we needed a security person to get us down to that level. We were taken to the 4th floor where the offices were where 5 staff members bickered back and forth about access to the aquarium. My bride's brother was then approached by a staff member who proceeded to get beligerent and verbally abusive when he asked for us to "move so he could get on the elevator". The bride was on the elevator the entire time. The staff member asked us "who we thought we were riding this elevator". Totally unacceptable.

Attended a wedding reception. It was warm inside and most guest were sweaty. However, the servers were quick, friendly and accommodating. The bartenders were also just fantastic. The only complaint is that it was not cool inside. It was a hot muggy night

2. My second shooter and I were included in the meal count paid for by the bride and groom. We picked salmon. When dinner came, we were served last even though everyone at our table was already eating. When we received our plate, it was prime rib. We had indicated to the server that we ordered salmon. His response, "Well, my manager told me that you are vendors so you eat last and we ran out of fish so this is what you get."

Totally unacceptable.

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Windows On The River — Point Of Interest in Cleveland

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Windows On The River

Point Of Interest at 2000 Sycamore St, Cleveland, OH 44113, USA. Here you will find detailed information about Windows On The River: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    9:00 AM – 5:00 PM
  • Tuesday
    9:00 AM – 5:00 PM
  • Wednesday
    9:00 AM – 5:00 PM
  • Thursday
    9:00 AM – 5:00 PM
  • Friday
    9:00 AM – 5:00 PM
  • Saturday
    Closed
  • Sunday
    Closed

Rating

4
/
5
Based on 16 reviews

Contacts

Categories:
State:
Ohio
Address:
2000 Sycamore St, Cleveland, OH 44113, USA.
City:
Cleveland
Postcode:
44113

About Windows On The River

Windows On The River is a US Point Of Interest based in Cleveland, Ohio. Windows On The River is located at 2000 Sycamore St, Cleveland, OH 44113, USA.


Please contact with Windows On The River using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Windows On The River opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Windows On The River

  • Gabriel
    Added 2016.09.22
    Paid for salmon."
  • Aidan
    Added 2016.07.07
    My family and I have attended the Mother's Day brunch at Windows for the last 8 years. This year was the first time we as a family decided it will be the last. The service was fair, but the quality of the food has really changed. The food tastes like it was from a standard cafeteria. Nothing like it used to be.
  • Ryan
    Added 2016.07.01
    4. During this same brothers speech, I heard a "manager" approach the DJ and tell him the bride and groom were "running 10 minutes late" and basically suggest that he "wrap the speech up." In not sure how they thought that could be done but that's extraordinarily rude.
  • Danielle
    Added 2016.06.12
    I will never recommend this place to any of my couples after this past experience and I am convinced that this place has turned into a business about quantity over quality. Just don't expect your quantity to be there if you can't treat people with simple kindness and respect.
  • John
    Added 2016.04.22
    3. During the speech my brides brother was making to her, he became emotional and began to cry. From the back of the room, we heard a staff member mocking the brother for crying and calling him "gay". This is discriminatory and should never be tolerated in any workplace.
  • Cody
    Added 2015.12.05
    6. There was some sort of game on the T.V. In the kitchen and while the bride and groom were on the dance floor, the kitchen doors were open and the kitchen staff was cheering so loud and jumping up and down that you could hear them from across the room. Totally unprofessional.
  • Melanie
    Added 2014.08.11
    Absolutely terrible staff and service. I have been in the wedding photography business for 4 years and I have never left a bad review for a vendor before. Typically, vendors do their best to work together for the benefit of the bride and groom. This place does not care about pleasing the couples who invest thousands of dollars to have a wedding here or the vendors that they should be working together with. On many occasions shooting here, I have witnessed totally unprofessional behavior from their employees. The most recent wedding I shot, numerous incidents occurred that were concerning to me as a professional myself.
  • Christopher
    Added 2014.04.25
    Fantastic rooms with trendy brick backdrops. The atmosphere and decor are absolutely unbelievable. Staff is great, food is excellent. All in all, a great venue for hosting any type of event.
  • Kaitlyn
    Added 2014.03.03
    Cool location downtown on the west bank of the flats. The aquarium is on the lower level. Great spot to have a weddings and for new years eve.
  • Cody
    Added 2013.11.29
    His reply: "well, are you going to eat it?"
  • Cole
    Added 2013.10.09
    My reply: "but the bride and groom
  • Evan
    Added 2013.10.06
    5. When I asked a server about where the salad my second shooter and I did not receive was, her reply was "I don't know." When I asked her if she could find out she said, "I don't know" and then walked away.
  • Jennifer
    Added 2013.09.02
    1. The bride and groom reserved the city view room and were told they would have access to the aquarium for photos. When the time came to head down to the aquarium, we found out we needed a security person to get us down to that level. We were taken to the 4th floor where the offices were where 5 staff members bickered back and forth about access to the aquarium. My bride's brother was then approached by a staff member who proceeded to get beligerent and verbally abusive when he asked for us to "move so he could get on the elevator". The bride was on the elevator the entire time. The staff member asked us "who we thought we were riding this elevator". Totally unacceptable.
  • Ethan
    Added 2013.07.05
    Attended a wedding reception. It was warm inside and most guest were sweaty. However, the servers were quick, friendly and accommodating. The bartenders were also just fantastic. The only complaint is that it was not cool inside. It was a hot muggy night
  • Haley
    Added 2013.06.30
    2. My second shooter and I were included in the meal count paid for by the bride and groom. We picked salmon. When dinner came, we were served last even though everyone at our table was already eating. When we received our plate, it was prime rib. We had indicated to the server that we ordered salmon. His response, "Well, my manager told me that you are vendors so you eat last and we ran out of fish so this is what you get."
  • Charles
    Added 2013.05.14
    Totally unacceptable.
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