So disappointed. Bought a lily 30 days ago. It's not growing at all and now, Tricker's tells me it's not guaranteed because I bought it and put it in my little water garden too soon. I specifically asked about this at the time of purchase and the clerk assured me I was fine to go home and plant it. This is wrong. Tricker's is taking advantage of people who don't know the fine details of water gardening. A manager is supposed to call me. Will it ever happen? From the attitude of the woman I talked to on the phone, I doubt it. I live near Tricker's, but I will never shop there again.
I have been going to Trickers for over 30 years, good prices, great place to walk around in the greenhouses, nice tropical fish and goldfish selection. Knowledgeable staff.
Excellent place for all your pond and fish needs. Everyone is extremely knowledgeable
Elise is fantastic! Helps us with our fish Everytime we go! A pleasure to continue to do business at Trickers!
Never been to the store. Tricker is the best source for aquatic plants, but for those of us too far to visit store, the website is a poor alternative. Today I simply wanted to buy 300 fertilizer tabs. This process took me 30 minutes on Chrome and Firefox. The site is dysfunctional on Chrome. It will not load the shopping cart, despite clearing history and reopening Chrome. In Firefox, the site continually refreshes causing the cursor to move from the present location. I can’t use PayPal as payment source because there is a loss of connectivity during transition to and from PayPal. When I enter credit card data the site refreshes and erases the card information. Of all the sites I use for marine and freshwater aquariums, ponds and aquatic plants, Tricker’s is consistently the most difficult to use. Site analytics and updating are in order. If, and when, you complete your order, you will pay a premium for shipping compared to other ecommerce sites. The shipping cost for my bottle of 300 fertilizer tabs was $13. They could have been shipped USPS Priority for less than $7. Tricker is a great source for all things aquatic gardening, but you must really work at being a long-distance customer.
William Tricker Inc is a US Pet Store based in Cleveland, Ohio. William Tricker Inc is located at 7125 Tanglewood Dr, Cleveland, OH 44131, USA.
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