I placed the order on a Thursday afternoon. I followed up via phone call at 2pm. I was told they're delivered or in route. I later found out It was delivered Friday at 4pm. This was an office building in downtown Clev. I wouldn't think Friday at 4pm is possibility for an office building.
My experience left a lot to be desired. I was out of the country, traveling and I ordered online. I never received an email confirmation or a delivery notice. Just a notice from my credit card company that a transaction was processed.
Also, the flowers had no "flower food" with them. So take that for what it's worth.
BEST FLOWER ARRANGEMENT & GIFT BASKET I HAD EVER SEEN!!! My friend was admitted to Cleveland Clinic and I sent a Large Fresh Flowers Designer arrangement with a gift basket of chocolates. When I placed my order the staff could not have been friendlier! My friend and family was extremely happy with the Fresh Flower Designer Arrangement & Gift Basket. I would highly recommend using Segelin's Florist . Very Professional and helpful. OUTSTANDING FLOWER DESIGN!!!!
Quaint and charming neighborhood florist. Exquisite and unique arrangments. Top quality flowers. Stayed fresh a long time. Courteous and helpful staff. Very friendly and intimate. Good personal service. Reliable delivery.
I want to say that I was disappointed, I should have gone to another florist. I ordered these flowers and for only an hour in display at the office it wilted like this. How did this happen I do not know. I noticed that they were already wilted and when you delivered it you might have designed it to look as perfect. But after an hour you cannot hide such tricks. The stems of these wilted plants will always show. To think this was expensive. I was ripped off big time.
Always so easy to work with and do such an impressive job with every arrangement. Always a win with the wife.
She ended up not receiving the flowers until the following week. To their credit, their delivery policy states that most orders will be delivered between 2-5pm. I've never sent flowers that showed up in the afternoon. I didn't know that was a "thing". There was also no option for AM delivery because I would have selected that. They must assume each customer clicks "About Us > Delivery Policy ".
When I arrived back in the country, I called them to check delivery status. It was a Saturday at 9:20am. I was told they'd call me back shortly after being on hold for 10 minutes. At 12:15pm they called me back to say they were delivered but not sure when. I found out the following week that it was 4pm from building security/reception.
Went so far above and beyond to deliver flowers to my wife when I changed locations. Very happy with their service.
That being said, I wouldn't order from them in the future because that's not an acceptable time frame for me. I'll seek a vendor that delivers flowers in the AM while providing better email confirmations & follow up. When spending $100 on flowers, I expected more. I guess I should have read all their policies & reviews. I would have moved on to another vendor at that moment.
Segelin S Florist is a US Florist based in Cleveland, Ohio. Segelin S Florist is located at 10664 Carnegie Ave, Cleveland, OH 44106, USA.
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