I then called back next day on Dec 22nd at 9:15 and advised Dr. Flores never calked back yet. I was told he got in late, AGAIN, and they would send another message. At 12:15 I still had not heard from Dr. Flores and called once again. The nurse said should hand Dr. Flores a note once he was out of with his current patient. Finally at 12:40, Dr. Flores called me back and was less than understanding when I asked why it took over a day and a half (and 4 calls to his office) to call me back. He said he was in sugery all day and didn't get home till 9 pm. I understand that, but why I was enraged about an urgent message from a patient sent the day before was not responded I must say he did not seem apologetic or understanding of my health concerns. I am cancelling my follow up with him and am working on finding a different ENT Doctor at The Cleveland Clinic who will show me the respect and patient care I deserve! He is Unprofessional and seems to not put patient care as a priority, I hope this is not how he treats other patients but he won't have another chance to let me down again!!!
Dr. Flores is great. He was efficient, with no pain. He knew exactly what needed to be done. This was a great experience I would highly recommend using Dr Flores, in fact I just referred a friend today. Jim Doyle ( patient on 9/1/16 )
very good Dr.its been over 15 years with dr.flores,
I have been suffering from Sinus issues for over 2 months and my primary doctor referred me to ENT after he could not figure out a successful treatment. I was ecstatic to get an appt 4 days later with ENT which was with Dr. Flores. I had a 9 am appt and the doctor was late that day and ended up being an hour later. I understand things happen so I let it go.
I started to have same symptoms I had been having after getting off steroids 3 other times the past 2 months so I called Office at 8 am on Dec 21st to have him call me. I was told he was in surgery all day but they would send message. Nurse called back and said she sent him the message at 8:30. I called back at 4 pm after not hearing back and they said he had not responded yet.
Cleveland Ear Nose Throat Flores Toribio C Md is a US Doctor based in Cleveland, Ohio. Cleveland Ear Nose Throat Flores Toribio C Md is located at 5400 Transportation Blvd # 8, Cleveland, OH 44125, USA.
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