I brought my 22 year-old Cannondale to Joy Machines for overhaul in late April. Alex and his team did a great job on really bringing this bike back to like-new condition. Plus, the cost was reasonable and they did the work in just around a week. Simply a great experience all the way round!
Cool guys run this place and they helped me out in fixing my bike. Prices are very reasonable and they are quite transparent and will let you know how much it's gonna cost you upfront.
Not a good experience. I was charged $160 for some new cables(not including housing) and an internal routing job that was done poorly(excess cable, cables not secure inside top tube etc). Adding to the fact that a poor internal routing job with some cheap cables cost $160, they tried to upsell me on new bar tape......I had just put on new tape, from which I bought at their store. Yet it goes on-the gearing was tuned so poorly that when in the 50:19 it was rubbing on the front derailleur chainguard. It literally looked like someone did this job blindfolded and drunk.
I am cycling my way across the country and stopped into Joy Machines for some minor maintenance. I chatted with Josh for a while and he was incredibly helpful! He did exactly what I needed done on the bike and went way above and beyond to make sure I was leaving with a better bike than the one I walked in with. I would definitely recommend this bike shop to others. It is very obvious that the people at this shop are passionate about what they do.
I had a flat tire yesterday and cruised up to the shop to score a tube. I unknowingly got there 30 minutes after they closed. The owner was still in the shop, saw me at the door and opened up for me. He changed my tube out for me and was super nice about it. I would highly recommend visiting this bike shop.
Joy Machines Bike Shop is a US Bicycle Store based in Cleveland, Ohio. Joy Machines Bike Shop is located at 1836 W 25th St, Cleveland, OH 44113, USA.
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