It was ok. Not worth the trip to cleveland. Parking is a nightmare. If I lived nearby it would be 5 star.
I drove over an hour here last night to meet up with my cousin who was already inside celebrating her birthday. When I got to the door, the bouncer refused to even look at my ID. (I'm 29) When I asked to speak to the manager, his response was, "I am the manager." Extremely disappointed with the rude service/staff, and the waste of a drive to come to your establishment. Customer service skills are essential in the real world and I think they need to be reviewed with your bouncing staff. Thank you.
The worst place I have ever been to. There is a rooftop we were on and it was 130 and the VIP section was open. All we did was sit down because our feet hurt and this awful waitress with long curly dark hair came over and rudely demanded we leave. So we all got up and my friend (her birthday) had a plastic cup that someone poured half their beer in for her she said she needed the cup back my friend went to take the sip and she was SCREAMING at her to hurry and finish it. Mind you we weren't even drunk or doing anything that would make her act like that just sitting down. Then an officer came over and he was even like can't she just finish the drink real quick. And the girl was like no! So she grabbed my friends arm like she was a child ripped the cup away and shoved her down "because it wasn't her cup" the officer then made us leave because of how the waitress acted. Even though he was nice to us he should not of protected the waitress like that. You cannot attack costumers. My friend has bruises from being grabbed. If it was me being grabbed I would of tried to press chargers. Lucky for this awful waitress my friends a little nicer then I.... I will never ever return knowing that the waitresses can assult costumers. We spend a lot of money here and did not deserve that treatment.
Too packed to get a drink. The downstairs is too well lit. Lines are very long. Music choice is decent. Upstairs is more laid back but the sound system sucks.
Marie was an awesome host and Velvet Dog's rooftop the perfect backdrop for my brothers 30th. They were there to greet us and bring us to our table. The service was spot on and quick! From start of planning all the way through until the last drink served, I couldn't have asked for a more pleasant experience. It was truly the perfect end to our already long day of celebrating. I cannot wait until our next party.
The Velvet Dog is a US Night Club based in Cleveland, Ohio. The Velvet Dog is located at 1280 W 6th St, Cleveland, OH 44113, USA.
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