EXTREMELY accommodating, very friendly, great food, even better prices. Thank you for allowing us to have our hockey team dinner there (64 people)! University Circle location. Highly recommend!
The food here is good. The pizza is fair but the wings are the highlight.
They don't even deserve the one star but there wasn't any other option. Ordered a pizza for delivery. Was told a delivery time of "30-45 minutes" didn't come until after an hour. Pizza & wings were both cold. Asked instead of waiting for another hour to just give me a credit for next time I order but "they don't do credits" I said okay I would like my order to be remade & that they could have the old order but I don't want to wait another hour. Was told 20 minutes but they can't remake my entire order because they would be taking a loss. Asked to speak to a manager. & Another man got on the phone was very rude and told me there's no way they were remaking the wings and if I didn't like it I can go somewhere else & not order from them anymore . I asked if he was a manager and if he was really speaking to a customer in such a rude manner. he finally said no. & a third man (probably still not the manager) got on the phone and said he would remake the entire order for me finally but it would take 45 mins. ( I live 5 minutes away) later thinking about it , they probably would have messed with the food. So I cancelled. These people act like you owe them something . If your not happy with your job choice maybe you should go elsewhere. Horrible customer service. Very disrespectful. Who raised you people? Will definitely be calling corporate.
I'm in Cleveland visiting my dad at the VA. I have my 4 kids with me. We just drove 8 hours from NC. Kids wanted pizza after visiting my dad. I call this location and gave them the address of the hotel for a delivery. They delivered to the wrong hotel. When I called to see where my order was, they said I called the wrong location and they would not deliver my food and there was nothing they could do about it. And for me to call a closer location!!! They are only 15 min away from my hotel, pizza was made. Now my kids and I have to wait another hour to order from a different location.
We love eating here. People friendly service.
Rascal House Pizza is a US Meal Delivery based in Cleveland, Ohio. Rascal House Pizza is located at 11316 Euclid Ave, Cleveland, OH 44106, USA.
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