This Kay location is my husband's go-to, he has been back multiple times to add Beads to my charmed wonders bracelet and recently purchased a ring for our anniversary. I took my ring in to be sized and was in and out within 10 minutes, and my ring was done in less than one weeks time. Great store.
My boyfriend bought a very beautiful promise ring from this location and the customer service was awesome. Went back 3 months later to get earrings and experience the same pleasant service, even when we went back for cleanings. Very clean and organized store!!
The two promise rings I got were really beautiful. But the issues were that they promised me that I'd get the rings before 2 weeks, and I got them almost 3 weeks after I ordered them. The ring the was supposed to be there first came in last. They also told me that they would call me when they were ready. I had to call them, they didn't tell me anything. And then when I got the rings the lady gave me them by hand, not in the box. And I found out the reason why she did that later on. She gave me an earring box for my ring! How am I supposed to put my rings in an earring box? I'm never going back to that Kay's again. And they had the nerve to ask me if I wanted to sign up for a credit card. The only reason I'm giving them two stars is because the rings were beautiful.
Got my engagement ring here very elegant store the sales assosiates are very polite and patient
Kay Jewelers is a US Jewelry Store based in Cleveland, Ohio. Kay Jewelers is located at 3415 Steelyard Dr, Cleveland, OH 44109, USA.
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