I was referred here by Affordable Muffler in Cleveland. They wanted to send me to an "honest" mechanic to find out why my 2001 Hyundai Accent was running hot, before they repaired my exhaust. They charged me over $345 to replace my Intake Gaskets. I found out later that this job should have cost $80 to $100 maximum! I came in on a Friday, and Chuck himself told me they could look at my car on Monday. I explained that I drove from Painesville, which is almost an hour away, and that I had to work on Monday. I asked about Saturday, but he said they were booked. I told him I didn't know what to do, as my car wasn't safe to drive. He then said if I could be there at 9 a.m., then they could squeeze me in. When I arrived Saturday morning, there were SEVERAL people who kept coming in off the street without an appointment. They served them with no problem. So much for "being booked". I knew this was a bad sign, but I needed my car fixed. Four days later, the A Frame broke on my car while driving, and the wheel broke off. Why didn't they notice that it was rusted through when they were working on it? I'm lucky I didn't kill myself or anyone else; because I was pulling into a parking lot, and not on the freeway. I don't understand why mechanics can't just be honest. I think that having loyal customers would be more lucrative than endlessly lying to people, and losing their business. I could have gone down the street to get ripped off, and saved myself some gas money :(
Went here because my vehicle would pull to the right. And I would have to turn towards the left. Then it would pull to the left and I would have to turn to the right again and again. I paid almost $1,800 to have the problem resolved. And my car does the exact same thing still.
Chuck and the crew are fantastic. They give you a fair deal and tell you exactly what's going on and they won't charge you for something that you don't need. There are honest mechanics and Chuck is one of them.
Great, honest ,friendly service. Fast and efficient. Both the owner Chuck and employees go above and beyond in customer services.
Good work. Fair prices.
Chuck S Auto Center is a US Car Repair based in Cleveland, Ohio. Chuck S Auto Center is located at 13724 Puritas Ave, Cleveland, OH 44135, USA.
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